Pricing & Products

How does CeX determine the buying and selling price of an item?
All our prices are set by a dedicated team and take into account market trends and various economic factors.  An example of some factors would include ...
Tue, 20 Mar, 2018 at 10:19 AM
How are your items graded?
A Mint - Product in mint condition with original box and all original accessories. B Good - Product in good condition with all essential accessories. No bo...
Wed, 23 Jan, 2019 at 10:36 AM
Can I sell the items I have purchased?
Of course, you can! You can sell them back to us by taking the items into your local CeX store!
Tue, 20 Mar, 2018 at 10:24 AM
Do your items come with instructions?
As we buy and sell second-hand goods, we don't guarantee that instructions will be available. Please see below for more details:  Optical Media: G...
Mon, 27 May, 2019 at 11:23 AM
Can I view store stock levels online?
When you view an item on you will see a "Check Stock in store" option underneath the price section.  If you enter a postcode or tow...
Tue, 20 Mar, 2018 at 10:27 AM
Do your items come boxed?
As we buy and sell second-hand goods, not all of the items we have for sale will be boxed. Please see the list below for a guide. Optical Media: All ga...
Tue, 20 Mar, 2018 at 10:28 AM
Why are some phones of the same make and model different prices?
Usually, this is because the condition of the item may differ. For details on product grading please click HERE
Tue, 20 Mar, 2018 at 10:32 AM
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